January 2007
A Report on Tax Agency
Information and Data Exchange
Executive Summary
California has for decades relied on several different state agencies to administer
and enforce its taxes. While this system has performed reasonably well in many respects,
the multiagency nature of the system is prone to certain inherent problems, difficulties,
and inefficiencies. This report focuses on one particular area of concern-namely,
the challenges California’s tax agencies face within the multiagency framework in
sharing the tax-related information and data they need to effectively and efficiently
administer the overall tax system.
At the direction of the Legislature, we have worked with the tax agencies to identify
a number of near-term steps that could be taken, short of full consolidation and
technological integration, that could improve information and data collection and
exchange, and thereby aid in tax enforcement and compliance. Specifically, we recommend
that the tax agencies:
- Report on those cost-efficient data sharing actions they are planning to undertake
or could undertake immediately (that is, which require no additional funding or
statutory changes).
- Provide relevant information and recommendations regarding other initiatives that
may require legislative actions (such as statutory changes or additional funding).
- Report at budget hearings on an alternative technology approach, such as using software
“overlays,” to link existing independent tax information systems-including its costs,
benefits, and time requirements.
Introduction
The Supplemental Report of the 2005 Budget Act
directed the Legislative Analyst’s Office (LAO), in consultation with the Department
of Finance (DOF), to report to the Legislature regarding the characteristics and
various issues associated with the state’s existing tax information and data systems.
This report, prepared in response to that requirement, focuses on the extent of
information and data exchange among the state‘s three main tax administration agencies,
and the impediments to and opportunities for increasing the current level of cooperation
in this regard. We have focused on information and data gathering and exchange related
to the state’s three principal tax and revenue sources-the personal income tax (PIT),
sales and use tax (SUT), and corporation tax (CT)-with an emphasis on how additional
cooperation can serve to improve overall tax compliance as well aid in tax enforcement
activities.
The report is divided into the following sections:
- Background and a brief overview of the state’s three tax agencies.
- Review of the state’s existing taxpayer information systems and data exchange activities.
- Discussion of important considerations regarding tax-related information systems,
including organization structures, data accessibility, and new data collection.
- Recommendations to the Legislature regarding improvements to the existing system.
In preparing this report, we have relied extensively on the expertise of the state’s
tax agencies-the Board of Equalization (BOE), Employment Development Department
(EDD), and Franchise Tax Board (FTB)-as well as DOF and various other relevant state
agencies. They have provided substantial documentation regarding their existing
data and information collection systems, identified areas that could be addressed
through additional collections efforts, and suggested alternative means of sharing
information among them. They have also provided technical information regarding
the multiple information technology (IT) systems used by the tax agencies and other
state departments.
Background
Previous Reports on Tax Agencies
Numerous reports have previously been issued regarding the topic of coordination
and cooperation among the three tax agencies. The focus of these reports has ranged
from relatively minor aspects of increased cooperation (for example, the Strategic
Tax Partnership discussed below) all the way to proposals for a full consolidation
of the three agencies under “one roof.” In between, there have been reports examining
the combination of limited aspects of the tax agencies’ operations (for example,
cashiering and remittance processing) and the expansion of coordination regarding
shared tax programs or activities (such as auditing and collections).
Some significant studies and analyses regarding tax agencies occurred in the relatively
recent past. Figure 1 indicates the subject or focus of major reports that have
been produced on the topic in the last 20 years, along with the findings or results
(if any) of such analyses.
|
Figure 1
Tax Agency Restructuring—Recent Major Reports |
Date |
Reporting Entity |
Report Title |
Report Focus |
Findings/Results |
1986 |
Commission on California State Government Organiza-tion and Economy (Little
Hoover Commission) |
Review of the Organization and Operation of the State of California’s Major Revenue
and Tax Collection Functions and Cash Management Activities
|
Various administrative activities of Franchise Tax Board (FTB), Board of Equalization
(BOE), and Employment Development Department (EDD), State Controller, State Treasurer,
Department of Finance, and Commission on State Finance. |
Significant duplication of various administrative functions. |
1987 |
State Auditor General (Bureau of State Audits) |
A Study of Consolidating the Cashiering Operations of the State’s Three Largest Tax
Collection Agencies
|
Possible consolidation of cashiering operations of FTB, BOE, and EDD. |
Consolidation is not justified based on savings. |
1996 |
Governor’s Office |
Competitive Government and Consolidation: A Plan to Streamline California’s Tax System
|
Agency streamlining, elimination of duplicative functions, increasing administrative
efficiencies. |
Consideration of various consolidation issues. No final action. |
1996 |
FTB and BOE |
Creating a Department of Revenue: Benefits,Concerns, Issues
|
Analysis of a fully consolidated tax agency combining FTB and BOE. |
No action. |
2004 |
California Performance
Review Commission |
Chapter Title: “Consolidate and Upgrade Cashiering in State Taxing Agencies” |
Consolidate mail, cashiering, remittance processing, data capture, and image
management of FTB, BOE, and EDD. |
No action. |
2004 |
California Performance
Review Commission |
Chapter Title: “The California Tax Commission” |
Establish new commission combining FTB, EDD, and certain components of the Department
of Motor Vehicles. |
No action. |
2005 |
Legislative Analyst’s Office |
Tax Agency Consolidation: Remittance and Return Processing
|
Emphasize conversion to electronic filing, remittance, and data functions. |
No action. |
|
Restructuring Legislation Has Previously Been Proposed. The tax agencies
have also been the focus of a substantial number of legislative proposals. Recent
legislative sessions have included proposals to:
- Abolish FTB and BOE and establish a unified department of revenue within the executive
branch.
- Abolish FTB and BOE and establish a unified department of revenue as a separate
independent entity.
- Combine the three tax agencies-FTB, BOE, and EDD-under a restructured BOE.
- Combine all three agencies while separating the administration of the tax system
from its adjudicatory responsibilities.
In recent legislative sessions, several pieces of legislation were introduced that
relate to the administrative processes at the agencies, including two bills which
would have consolidated FTB’s operation within BOE’s existing administrative structure.
While the many past studies and legislative proposals have met with a variety of
responses, none of them resulted in any fundamental alterations in the administrative
structure of the tax agencies or how they relate to one another.
Focus of This Report
Previous reports regarding the state’s three tax agencies have primarily concerned
themselves with two aspects of tax collection and administration:
- Transparency and Accessibility to Taxpayers. The existence of three
tax agencies as opposed to one is not solely a state administrative issue; it also
poses issues for taxpayers. Many of the past reports have focused on the benefits
to taxpayers of a unified agency, as there would be only one entity for tax reporting,
returns, and remittances.
- Fiscal and Budgetary Impacts. Many of the activities carried out by
the tax agencies are similar in nature. This is particularly the case regarding
some of the more routine and procedural activities such as processing returns, accepting
and depositing remittances, and notifying taxpayers of reporting requirements. Many
previous reports have focused on the fiscal and budgetary benefits of combining
some of these duplicative or overlapping activities.
Unlike past reports, the focus of this report is related to the
compliance and enforcement advantages of increased cooperation and information sharing
among the tax agencies. Compliance and enforcement activities are important
for the state’s tax system since they help ensure its fairness and integrity and
reduce the tax rates necessary to raise a given amount of revenues. Recently, compliance
and enforcement issues have become of increasing concern to California-as well as
to other states and the federal government-due to a number of different trends and
factors:
- Abusive tax shelters have led to increased underreporting of income for tax purposes.
- The growth of the Internet and other forms of remote sales have led to noncompliance
with the state’s use tax.
- The growth in nonwage income has led to less withholding and a greater reliance
on third-party reporting.
These factors-coupled with other features of today’s economy such as new and different
business ownership structures, information transactions, and the large cash economy-have
led to increased concern about the “tax gap” (that is, the difference between taxes
legally owed and actually paid to the state). The collection, sharing, and accessibility
of tax-related information among tax agencies are seen as primary methods of dealing
with the tax gap.
California faces particular difficulties in addressing tax gap issues because of
its administrative structure. Virtually unique among the states, California has
three agencies that administer the state’s three principal sources of General Fund
taxes and revenues-the PIT, SUT, and CT. While other states may have multiple departments
for relatively minor taxes (such as insurance and excise taxes), in these states
one agency-typically a department of revenue-collects the main state taxes. California’s
multiple tax-agency structure poses a challenge regarding the effective and efficient
management of tax information.
On the positive side, however, the widespread availability of electronic information
provides new opportunities in addressing tax compliance issues. For PIT, SUT, and
CT, electronic remittances and returns are increasingly becoming the norm. In addition,
much of current data storage is now in electronic format. This conversion from paper
documentation to electronic versions provides an opportunity to streamline the entire
compliance and enforcement system, and facilitate additional data collection, sharing,
and accessibility among the tax agencies in the process.
California’s Tax Agencies
Board of Equalization. The BOE’s major responsibilities are to: (1)
collect state and local SUT; (2) collect a variety of business and excise taxes
and fees, including those levied on gasoline, diesel fuel, cigarettes, and hazardous
waste; (3) oversee the administration of the local property tax by county assessors;
and (4) assess certain statewide property of utilities and railroads. In addition
to its administrative role, BOE also adjudicates tax disputes and appeals. The BOE
board serves as the final administrative appellate body for PIT and CT, administered
by FTB, as well as for the taxes that it administers. The BOE is governed by a constitutionally
established independent board-consisting of four members elected by district and
the State Controller.
Employment Development Department. The EDD is responsible for administering
programs dealing with employment-related services, unemployment insurance (UI),
and disability insurance (DI). The department collects UI contributions and employment
taxes from employers and collects DI contributions for the DI program. The department
is also the agency responsible for collecting PIT withholding on wages and salaries,
and interacts directly with FTB in the administration of the PIT.
Franchise Tax Board. The FTB’s primary responsibility is to administer
California’s PIT and CT. The FTB also administers several of the programs, including
homeowners’ and renters’ assistance programs, the collection of child support payments,
and other court-ordered payment programs. The FTB is governed by a three-member
board, consisting of the Director of DOF, the Chair of the BOE, and the State Controller.
The board retains an executive director for the purpose of administering the agency.
Current Tax Information Systems and Their Use
Existing Organizational Mechanisms
Currently, the state’s tax agencies exchange data and information in a variety of
ways. Information that is public in nature and is thus available to any tax agency-such
as information regarding licenses held for certain types of businesses-is provided
over agency Web sites or in exchanges between individual tax agencies.
The concerns, however, are with the tax agency data that is sensitive or confidential
in nature-such as withholding and wage information reported to EDD by employers.
Since each agency has its own procedures governing the process for sharing data
and sensitive tax information with another agency, forums have been established
to improve coordination of information exchange. A notable multiagency forum that
has been established for sharing tax information is the Strategic Tax Partnership
(STP)-which includes the state’s three main tax agencies and the Internal Revenue
Service (IRS) as an adjunct member. It is also referred to as the Federal-State
Partnership, which encompasses the Federal/State Compliance Information Sharing
Committee and the Federal/State Customer Service Committee. The STP was established
in December of 1993, and is used by all three state agencies to coordinate exchange
of data among them, including limited access to each agency’s online tax system.
One recent, more limited type of formal data sharing that has been put in place
involves the new Multi-Agency Form for Offer in Compromise, which can be submitted
by taxpayers to the state’s tax agencies. Its purpose is to streamline the process
allowing taxpayers, under specified circumstances, to negotiate paying a reduced
amount of their nondisputed tax liabilities to the state when they are unable to
pay the full amount owed. The individual tax agencies-FTB, BOE, and EDD-must still
negotiate separately an appropriate amount for the taxes they respectively administer,
but one form with various supporting information can be submitted.
Procedures for Sharing Data. The process for sharing taxpayer data
across departments has evolved over time. For each of the tax agencies, the process
has been somewhat different due to the varying cultures that prevail at each of
the agencies as well as the type of data that is collected and used at the agencies.
Each of the tax agencies has its own set of privacy and confidentiality principles,
which can reflect agency-specific viewpoints but also be affected by certain federal
or state laws.
In 1997, the Reciprocal Agreement for Exchange of
Information was executed by the three tax agencies, which led to the
establishment of the EDD, FTB, and BOE Information
Exchange Rules and Guidelines. This document assigns responsibilities
and establishes procedures and standards for the tax agency exchanges. In addition,
the recently executed Federal Information Redisclosure
Agreement with the IRS regarding the use of federal data has simplified
the use of certain federally sourced data by allowing the direct exchange of such
data among the tax agencies.
For each of the three agencies, there is typically a single point of contact to
receive, review, and respond to information or document requests from each of the
other two agencies. In most cases, a formal written agreement (usually a memorandum
of understanding (MOU) or an interagency agreement) must be executed for each piece
of information. The agreements typically accomplish the following: (1) detail how
the data will be used and protected, (2) include a confidentiality agreement, and
(3) specify the data format and transfer method. In addition, the agreements are
typically reviewed by various legal, disclosure, security, procurement, and data
resources staff. Some agencies also monitor the use of their data by the other agencies.
Current Information Exchanges
Types of Information. In most cases, the information obtained by one
tax agency from another or shared among the tax agencies is raw data rather than
a report in prose. As such, each recipient must interpret the data received. Agencies
acquire extensive tax-related data from the other main tax agencies, as well as
from the State Controller’s Office (regarding estate, inheritance, and gift taxes)
and the Department of Insurance (regarding the gross premiums tax). In addition,
the tax agencies acquire public records data from numerous other state agencies
that assists them in administering and enforcing their taxes. The information currently
obtained can be quite broad. For example, the tax agencies incorporate data relating
to professional licensing, local business taxes, records of legal actions, as well
as various state registration information.
The tax agencies also receive information from local governments and private vendors.
For example, the cities and counties provide data from business license tax filings
by businesses that operate within their jurisdictions; and vehicle, vessel, aircraft,
trucker, commercial, industrial, residential, and real property ownership data is
purchased from various private consulting firms.
Sources of Information. The largest single sources of information
and data that are exchanged are from the tax agencies themselves. For example, FTB
receives 12 separate data files from BOE-including reports on sales tax audits,
lists of entities that have filed for seller’s permits, and the names of partners
in businesses with dual ownership. Similarly, BOE receives or shares 17 separate
data files from FTB-such as trucker ownership information for motor vehicle fuel
auditing and bank and financial corporation tax return filers lists. The EDD is
also involved with sharing tax agency information from BOE and FTB. For example,
EDD provides BOE with lists of all active employers with 50 or more employees.
Data gathered from other state agencies is wide-ranging and includes information
from various boards and commissions of the state. For example, the Department of
Motor Vehicles (DMV), Department of Consumer Affairs (DCA), and Secretary of State
(SOS) are all sources of certain valuable information for FTB, BOE, and EDD-such
as occupational licensing information provided to EDD by DCA, the voter registration
file that SOS provides BOE, and copies of vehicle and undocumented vessel registrations
sent by DMV to BOE. (Appendix A provides a list of the main state agencies that
provide data to the tax agencies.) Local government sources are used most heavily
by BOE, and include county assessors, city licensing boards, and county courts.
The BOE also uses data from private local sources-including individual credit information
from various banks and credit bureaus.
Uses of Information. Typically, the information collected by the tax
agencies and gleaned from other sources is used to verify or confirm representations
made by the taxpayer and improve compliance with the state‘s tax laws. For example,
data on employers’ names and business applicants for a seller’s permit are shared
amongst the agencies to ensure that businesses are filing for the appropriate tax
programs. In other cases, checks are made against data banks to help ascertain whether
the correct amounts are being reported for tax purposes.
Additional Sources and Types of Information. Despite the substantial
information sharing that already occurs, each of the tax agencies has identified
numerous examples of additional data that are already being collected but not shared
that would be useful for tax compliance purposes. For instance, as discussed later
is the report, the agencies have identified additional data sources that they believe
would be useful in their compliance efforts. Whether the sharing of such information
should actually occur, however, depends on such factors as the specific types of
data involved, what the associated costs and benefits would be, and the current
impediments that agencies face in gaining access to these data. The latter range
from statutory issues to the expenses involved in such transfer and exchange. For
example, timber yield tax data that FTB previously requested from BOE, once obtained,
did not result in additional revenue to FTB large enough to offset the costs that
BOE incurred to provide the data.
Existing Technology Issues
System Compatibility Within Agencies. For each of the agencies, the
individual systems for collecting, compiling, and storing data for tax compliance
and enforcement purposes have evolved over a period of time and in a piecemeal fashion.
For example, FTB’s major technology applications were developed using different
programming languages, relying on a number of different platforms (for example,
mainframe computers versus desk-top applications), and are supported by different
state storage systems. As audit and collections-related information needs have demanded
greater flexibility in a system’s ability to interface with other systems, each
agency has adjusted its technology direction and compatibility capabilities with
other systems on an “as needed” basis.
System Flexibility. The varied flexibility of the systems and technologies
that exist within FTB and the other agencies
can pose significant problems. For example, their incompatibility often means that
separate individual programs-or “interfaces”-are necessary to enable the data to
be shifted among the various systems. The BOE has consolidated much of its information
within a program called Integrated Revenue Information System, but this does not
include all taxes that it oversees, or all of the data with respect to those taxes
that are part of the system.
System Compatibility and Flexibility Among Agencies. The above compatibility
and flexibility issues that exist are compounded when information is shared among the three tax agencies. In FTB’s case,
some headway in this area has been made through its Integrated Nonfiler Compliance
(INC) system, which associates income-related data to individuals and business taxpayers.
Similarly, EDD has begun roll-out of its Automated Collection Enhancement System,
which will address business opportunities identified in the department’s Tax Collection
and Customer Service programs.
Electronic Data Storage and Retrieval. In addition, there are substantial
differences among the tax agencies with respect to how far they have developed and
implemented electronic data processing. For EDD, much of the filing and processing
has been converted into electronic form, which increases the accessibility of the
data for compliance purposes. The FTB has also pushed electronic filing and as a
result has increased its ability to use automated processes for compliance and enforcement
purposes. The BOE, by comparison, has not made as much progress in this regard-partly
due to the number of taxes it administers and the number of entities on whose behalf
it collects taxes.
Finally, on the positive side, we would note that the tax agencies themselves-despite
the technology issues they face-are often far ahead of other agencies with respect
to their implementation and use of electronic data technology. For example, the
format of the data collected by FTB is often on magnetic tape or obtained through
online (Internet or Intranet) access. In contrast, data provided to FTB from other
agencies is often on diskettes, CD-ROMs, as well as older technologies such as microfiche.
Some data is still provided to the agency on paper-a format that is costly to use
for cross-referencing purposes since the data must be manually entered into the
recipient’s audit and/or collections systems.
Addressing the issues related to technological compatibility and flexibility is
not insurmountable. According to each of the agencies, the technology for sharing
information is there, and significant strides could be made in this regard. The
question, however, often comes down to one of resources and payoffs. For instance,
to devise and implement a new system that allows for seamless gathering and exchange
of information would be expensive for the state-easily in the high tens of millions
of dollars. Nevertheless, as discussed below, there exist means such as the introduction
of various software interfaces by which the state could satisfactorily address many
of the technology-related problems that have been raised in a cost-beneficial manner.
Improving Information Collection and Exchange-Options and Considerations
The problems faced by the state with respect to gathering, compiling, and sharing
tax information among the three tax agencies are a result of numerous factors. However,
as discussed above, the principal factors that impede the gathering and free flow
of information most relevant for tax compliance purposes are related to
organizational issues and technological
issues. Each of these can be approached from both a short- and longer-term perspective.
A longer-term perspective would allow for a fundamental rethinking of how the state
views the three tax agencies and their relative roles, and would likely include
certain changes in their basic responsibilities and structure. It would also allow
for a more comprehensive approach to addressing tax-related technology issues, including
the possibility of undertaking significant outlays to invest in the types of IT
projects that would enable tax-related information and data collection and exchange
to be accomplished in the most effective and cost-efficient manner.
In contrast, a shorter-term perspective would focus on more-limited and less-expensive
steps that could be taken to ease the gathering, exchange, and storage of tax data
and information without fundamentally changing the current tax agencies themselves
or undertaking large IT projects. These more short-range solutions often relate
to such actions as relatively minor changes in data sharing protocol, needed statutory
changes, or alterations to existing technology.
Below, we first discuss the options and considerations for improving tax-related
data collection and exchange from a longer-run perspective, followed by the shorter-run
horizon.
Long-Term Considerations
Organizational Structures
One of the most important considerations for the Legislature is how to arrive at
an organizational structure or an institutional mechanism for its overall tax system
that overcomes some of the shortcomings associated with California’s multiple tax-agency
structure-principally, its lack of system compatibility, its inflexibility, and
inconsistency in the agencies’ integration of electronic data storage and retrieval.
Toward that end, there are a number of specific areas where additional cooperation
and coordination would be useful. These include:
- Representing California Before Federal Agencies and Other States.
Establishing a single entity for purposes of outside negotiations would allow greater
opportunities for obtaining and sharing information and eliminating barriers against
information flows. In the past, additional MOUs with a nonstate partner (such as
the federal government) were often required for one California tax agency to share
data with one of the other two agencies. Recent progress has enabled all three tax
agencies to be included on MOUs that FTB establishes with IRS.
- Functioning as a Unified Taxing Agency With Respect to Taxpayers.
This would eliminate much of the confusion that exists for individuals and businesses
in determining exactly with whom tax filings should be made, taxes paid, and questions
asked.
- Functioning as a Single Agency With Respect to Information Flows.
This would allow the agencies to more freely share information and data among themselves.
Currently, there are often more restrictions regarding sharing of state-level information
within California than, for example, the sharing of federal information among the
tax agencies.
- Operating as One Agency With Respect to Resource Development and Deployment.
This would facilitate undertaking projects that benefit overall tax compliance-regardless
of the particular agency involved. Currently, there is often little or no incentive
for any of the state’s individual tax agencies to take steps in gathering or sharing
data or information that benefits one of the other agencies, other than that it
may be good for the public.
What Steps Might Be Taken? If the state were to “start from scratch”
and institute a completely new tax system, probably the most logical approach to
dealing with the above issues would be to establish a single department of revenue
to oversee the administration and enforcement of all of the state’s different taxes.
At various times in past decades, the LAO and others have in fact recommended that
the state move in this direction. However, the current system has evolved in a quite
different fashion, and to institute a single consolidated tax agency at this juncture
would require overcoming substantial policy, organizational, and fiscal hurdles.
There are, however, some options to addressing the above issues short of full consolidation
that could nevertheless produce many of the same benefits.
- Option 1: Make Greater Use of the Strategic Tax Partnership. Under
this model, the existing STP would be used to negotiate data sharing agreements
with other entities such as the federal government and other states, and propose
additional data gathering for each of the agencies that might benefit the other
tax agencies. One possible structure would be to have a representative on the STP
from each of the tax agencies and one from the administration. One potential drawback
with the STP approach involves whether a satisfactory process could be arrived at
for making timely group decisions.
- Option 2: Have One Agency Represent the State in Outside Dealings.
Under this model, one of the three tax agencies would be the primary contact for
outside sources of information. This process would include giving this lead agency
additional authority with respect to the other agencies. The drawback to this approach
is that any one tax agency would not know in detail the intricacies and data requirements
of the other two agencies.
We believe that option 1 is preferable because it will maximize coordination and
encourage group buy-in of all initiatives undertaken, while at the same time provide
for efficient delegation of responsibilities among the partners.
Technology Issues
Even if a suitable organizational structure were settled upon involving the tax
agencies, this action would by itself not address the problems involving information
and data sharing that are primarily technological in nature. This is important because
the technological hurdles that the agencies face in terms of sharing information
are considerable. Various stand-alone systems have been established within each
of the agencies for dealing with data and other information. In some cases, these
have been joined through various interfaces. However, as we indicated previously,
each of the agencies has adapted and changed its IT to meet its own needs rather
than with a view towards overall tax and revenue efficiency for the state.
Recently, broader access to BOE and EDD has been granted by FTB to its INC system,
which contains significant tax-related data and information. Nevertheless, there
is also significant information that has not been incorporated in the system and
access to the system is still somewhat limited at this time. In addition, the system
resides with and is under the control of FTB, limiting the ability of other agencies
to add to or improve the quality of the information that it contains. However, progress
that has been made in sharing the information on this system could pave the way
to additional tax-agency cooperation.
There are several possible solutions from the broad perspective to the technological
issues related to information gathering and sharing. Each solution would also need
to address under what circumstances data would be edited or augmented by different
users, and who would actually control access to the sites. Two potential approaches
are:
- Single Information “Silo.” Under this model, all current information
would be compiled and loaded into a single silo of data that would be available
to all three tax agencies. This approach would be potentially the most efficient
of the solutions but also would require a significant outlay of resources to convert
existing data and commit to a single format for new data.
- Enterprise Strategy. Under this model, a software overlay would be
put into place on top of the existing tax systems, which would allow for access
to all of the existing tax information systems. This overlay would provide the access
point for all users and would avoid the necessity of having to convert existing
systems to a single system. (See accompanying box for more information.) Note, however,
that a common data format would still be needed for common data elements.
Sharing of Data Through Interfaces
An important aspect of current data sharing between tax agencies involves
the use of computer data interfaces. Each tax agency
has many existing interfaces-not only between
itself and other departments, but also between databases
within each department.
What Are Interfaces?
A computer data interface basically allows
one system to access the contents of another system. There are new technologies
available that facilitate information-sharing networks, thereby replacing multiple
interfaces with a software “overlay.” This alternative approach allows each department to control which data are passed to a “center point,” where
each department has its own dedicated file space. This means that the data are not
commingled into one file. Rather, common data elements can be linked across these
file spaces so that data can be shared.
The fact that the data are not commingled
is particularly important since some laws and regulations
prohibit this. Thus, departments can define whatever subset of their own records
are to be made available for sharing purposes, and it is only this information that
is identified when a search is performed by other agencies-not the sensitive and
comprehensive detailed departmental records themselves.
The technology is available to improve
data sharing among state departments. For example, available on the market today
are commercial off-the-shelf software products that would enable agencies to share
data by creating and growing an information-sharing network while at the same time
maintaining necessary and reliable data security. This can be achieved without the
cost and effort required to maintain multiple interfaces or adopt a common denominator
among disparate systems, such as a single taxpayer identification number.
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Short-Term Considerations
Additional Data Sharing and Collection
In the shorter term there are a number of steps that the state could take to further
advance the sharing of existing information and data among the tax agencies. Administrative
action to facilitate data sharing can resolve several issues. In some other cases,
additional resources, legislative actions, or statutory changes would be required.
The tax agencies provided instances of data items which are now being collected
by state agencies but which are not now being shared. Figure 2 summarizes this information,
showing the agency collecting the data, what the information would be used for,
and the barriers to sharing the information. For instance, EDD has an interest in
(1) online access to FTB’s database to verify wages reported on income tax returns
and (2) data on registered employers from both the Department of Insurance and the
Department of Industrial Relations to produce audit leads. In both cases, an MOU
would be needed between agencies to achieve these ends. In addition to the items
listed in Figure 2, there are other sources of information collected by the federal
government as well as by private entities. In these cases, however, either substantial
legal barriers or cost barriers exist, and thus we have not included them in the
figure.
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Figure 2
Information Now Collected That Could Be Shared Among the Tax Agencies |
Requesting Agency |
Information and Data Involved |
Use of Data
|
Source of Data |
Barriers Limiting
Data Sharing |
Franchise Tax Board (FTB) |
County property data, online
access. |
Identify taxpayer property. |
Board of Equalization (BOE) |
Technology barriers. |
FTB |
County recorder information. |
Identify taxpayer property. |
Counties |
Technology barriers, costs. |
FTB |
Expired/renewed driver's license data and vehicle registration data. |
Skip tracing/ asset identification. |
Department of Motor Vehicles (DMV) |
Technology barriers, costs, memorandum of understanding (MOU) required. |
FTB, BOE |
Verification of social security
numbers (SSNs). |
Verify SSNs of taxpayers with multiple or unknown SSN. |
DMV, Social Security Administration |
Statutory authority, legislation required. |
BOE |
Electronic report of sales
information on sales of new and used vehicles. |
Data would be used for audit selection and verification purposes. |
DMV |
Legislation required. |
BOE |
Listings of tangible personal
property. |
Data would be used to assist with audit selection and identify tax shortages. |
Counties |
Technology barriers, costs. |
BOE |
Listing of warehouses tied to
out-of-state persons. |
Data would be used to establish
currently unrecognized sales and use tax liabilities. |
Employment
Development
Department (EDD) |
Technology barriers, costs. |
BOE |
Listing of large businesses with numerous employees. |
Identify noncompliant employers. |
EDD |
Technology barriers, costs. |
BOE |
Uniform method to allow property tax appraisers to report findings to BOE. |
Data would be used to establish tax liabilities. |
Counties |
Costs, legislation required. |
BOE |
Purchases of large quantities of construction material likely to have been brought
in from out of state. |
Data would be used to determine
possible use tax liabilities. |
Cities |
Costs. |
BOE |
Listings of businesses in each city with business license. |
Data would be matched with BOE registration to identify taxpayers
without permits. Would also be used as a lead related to use tax liabilities. |
Cities |
Costs. |
BOE |
Form 1099s. |
Various purposes. |
FTB |
Costs. |
BOE |
Electronic copies of vehicle and vessel registration and driver's license documents. |
Data would be used for assessment and collection of use tax liabilities. |
DMV |
Legislation may be required to procure electronic reporting and/or imaging of
hard copy documents. |
BOE |
Listings of personal property tax assessments for aircraft and
vessels. |
Data would be used for assessment of use tax liabilities and as a collection
tool to locate assets. |
Counties |
Potential legislative change to require counties to collect data in a standardized
format and send electronically to BOE. |
BOE |
International Fuel Tax Agreement (IFTA) files. |
Produce audit leads. |
DMV |
Costs. |
BOE |
International Registration Plan files. |
Compare with IFTA registration and perform joint audits. |
DMV |
Legislation required. |
EDD |
Crossmatch of registered employers between EDD, Department of Insurance (DOI)
and Department of Industrial Relations (DIR). |
Produce audit leads. |
DOI and DIR |
MOU required.
|
EDD |
Periodic listing of new
construction permits or mechanic liens from cities and counties, and new and
existing city business licenses. |
Detect unregistered employers,
income tax nonfilers, unregistered businesses subject to sales and use tax. |
Cities and counties |
Costs. |
EDD |
Access FTB's Integrated Nonfiler Compliance database to verify wages reported
on income tax returns. |
Personal Income Tax abatement process and locating delinquent taxpayers or assets. |
FTB |
MOU required. |
|
Over and above a greater sharing of data that are already collected, the tax agencies
have suggested several programs that could be established that would enhance the
ability of the agencies to share data. These proposals are shown in Figure 3. Virtually
all of these programs would entail additional budgetary funding, primarily for the
purpose of addressing technological constraints of existing data systems. For example,
EDD listed enhancing its Tax Accounting System cross-reference functionality in
order to improve detection of unemployment insurance rate manipulation.
|
Figure 3
Information and Data Sharing Programs That Could Be
Initiated Among the Tax Agencies |
Beneficiary Agency |
Data Sharing Program Involved and Use of Data |
Source of Data
|
Barriers Limiting
Data Sharing |
EDD |
Enhance EDD’s Tax Accounting System cross-reference functionality to automatically
identify existing employers who have multiple accounts or purchase existing businesses
in order to identify large shifts in payroll between accounts/businesses for
unemployment insurance rate manipulation detection. |
EDD |
Costs. |
EDD |
Automate ability to perform ratio analysis of industrial averages
of income/sales to expense accounts (income tax return data)
to detect underground economy cash payments and money
laundering/third party payer schemes. |
EDD |
Costs. |
BOE, EDD, FTB, DOI, and DIR |
Develop central website and data warehouse for data sharing of informant leads
to use in identifying tax evaders. |
BOE, EDD, FTB,
DOI, and DIR |
MOU required, costs. |
BOE, EDD, and FTB |
Upload imaged bank information collected from tax deposits and payments into
a data pool that could be shared by BOE, EDD, and FTB for collection of delinquent
taxes. |
BOE, EDD, and FTB |
MOU required, costs. |
BOE |
Require reporting of wholesale sales for specific industries or based on dollar
amount thresholds to improve audit selection
and verification. |
Designated industries would have new reporting requirements |
Legislation required to place additional reporting requirements on certain businesses. |
|
EDD=Employment Development Department; BOE=Board of Equalization; FTB=Franchise
Tax Board; DOI=Department of Insurance; DIR=Department of Industrial Relations;
and MOU=Memorandum of Understanding. |
|
The Issue of a Single Tax Identification Number
Among the proposals to ease the difficulties tax agencies have in sharing and cross-matching
data is the development of a single taxpayer identification number. The issue of
a common tax identification number has been considered numerous times in the past.
A team made up of representatives from BOE, EDD, and FTB last examined the issue
in a 1977 joint publication of the STP. The report, entitled
Tax Entity Identification Numbers: Common Identifier Issue, recommended
that the common identifier not be pursued due to costs as well as legal and legislative
issues.
At the current time, there are a number of separate numerical identifiers that are
assigned to taxpayers in California. This is so because each of the three tax agencies
uses a separate process for assigning numbers. For example, FTB relies mainly on
numbers assigned by the federal government and SOS-principally social security numbers
and federal employer identification numbers (FEINs). The board also uses its own
taxpayer identification number for businesses incorporated out of state, as they
do not have an identification number from SOS. The EDD relies on federal numbers
as well, but also issues its own identifiers in order to separate and identify each
employing unit for UI purposes. Finally, BOE has numerous tax and fee programs and
assigns its own numbers.
The use of a single taxpayer identification number could greatly simplify things
for the taxpayer, however, it raises a number of administrative issues. One of the
issues is that the tax agencies differ widely in their assignment and reassignment
of numbers. The FTB relies on federal numbers, which generally stay with individual
taxpayers over time. For employers, however, a new FEIN may or may not be issued,
depending upon the circumstances. The EDD does not issue a new number for changes
in a business’s ownership, while BOE usually does. The BOE may issue a number of
identification numbers for businesses with multiple locations. In addition, there
are differences in the treatment of identification numbers when entities merge,
are sold, or cease operations.
In view of the multiple numbers and the multiple ways in which agencies treat these
numbers, and the necessity of tracking any federal changes, a single taxpayer identification
number may not be the most appropriate means of linking the ability of the tax agencies
to share data. Instead, increasing the ability of the agencies to cross-match taxpayer
information using the existing system-with the flexibility it maintains for each
of the agencies-seems most appropriate. This is consistent as well with the current
consensus view of the tax agency staff.
Possible Next Steps for Legislature
Although tax agency consolidation would facilitate the collection and exchange of
tax information, this option would involve major legal and organizational changes-and
major costs-to implement. The agencies believe-and we concur-that there exist more
modest and cost-effective measures that would achieve some of the same results.
To that end, the agencies have identified a number of short-term steps that could
be taken to facilitate the exchange and use of certain data and information by the
tax agencies. (These steps are shown in Figures 2 and 3.)
Given the intense use of information systems by each of the agencies, some of the
short-term steps would require technical solutions and a commitment of resources.
In other cases, however, information exchange could be facilitated through relatively
simple organizational, administrative, or statutory changes. In order to ensure
that timely progress is made in the area of data sharing, we recommend that the
Legislature direct the tax agencies to appear jointly before the budget committees
when the 2007-08 budget is being reviewed to:
- Report on those cost-efficient, data-sharing actions they are planning to undertake
or could undertake immediately (that is, which require no additional funding or
statutory changes).
- Provide relevant information and recommendations regarding other initiatives that
may require legislative actions (such as statutory changes or added funding).
- Report on an alternative technology approach, such as using software overlays, to
link existing independent tax information systems-including its costs, benefits,
and time requirements.
In discussing these matters, the agencies should also collectively identify their
preferred means for coordinating data-related decisions and activities amongst themselves,
such as use of the already established STP or other, alternative approaches.
Appendix A
State Agencies Providing Data to California’s Tax Agencies
Agricultural Labor Relations Board
Air Resources Board
Alcoholic Beverage Control
Board of Equalization
Board of Guide Dogs for the Blind
Board of Chiropractic Examiners
California Conservation Corps
California Horse Racing Board
California Integrated Waste Management Board
California Youth Authority
Department of Child Support Services
Department of Consumer Affairs
Department of Corrections and Rehabilitation
Department of Fish and Game
Department of Food and Agriculture
Department of Health Services
Department of Housing and Community Development
Department of Industrial Relations
Department of Insurance
Department of Justice
Department of Motor Vehicles
Department of Real Estate
Department of Social Services
Department of Toxic Substances Control
Employment Development Department
Franchise Tax Board
Lottery Commission
Public Utilities Commission
Secretary of State
State Bar of California
State Controller’s Office
State Lands Commission
State Water Resources Control Board
Wildlife Conservation Board
Workers’ Compensation Insurance Rating Bureau
Acknowledgments
This report was prepared by
Crystal Taylor and reviewed by
David Vasché
with contributions from Mark Ibele. The Legislative Analyst's Office (LAO) is a
nonpartisan office which provides fiscal and policy information and advice to the
Legislature.
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