In accordance with the requirements of Title II of the federal Americans with Disabilities Act of 1990 (“ADA”), the Legislative Analyst’s Office does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: The Legislative Analyst’s Office does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: The Legislative Analyst’s Office will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Legislative Analyst’s Office’s programs, services, and activities.
Modifications to Policies and Procedures: The Legislative Analyst’s Office will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the Legislative Analyst’s Office building, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Legislative Analyst’s Office, should contact the ADA coordinator as soon as possible but no later than three (3) business days before an event. Later requests will be considered and accommodated to the extent feasible.
The ADA does not require the Legislative Analyst’s Office to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the Legislative Analyst’s Office is not accessible to persons with disabilities should be directed to the ADA coordinator:
ADA CoordinatorThe Legislative Analyst’s Office will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.
This grievance procedure is established to meet the requirements of Title II of the federal Americans with Disabilities Act of 1990 (“ADA”). It may be used by any member of the public who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, or programs by the Legislative Analyst’s Office.
Submitting Your Complaint
A complaint should be in writing and contain all facts, documents, and other materials relevant to, and in support of, the alleged violation of discrimination, including name, address, telephone number of complainant and location, date, and description of the problem. Alternative means of filing a complaint, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted as soon as possible, but no later than 60 days after the date of the alleged violation, to the ADA coordinator:
ADA CoordinatorConsideration of the Complaint and Response
Within 15 days after receiving the complaint, the ADA coordinator, or his or her designee, will contact the complainant to discuss the complaint and possible resolutions. Within 15 days after discussing the matter with the complainant, the ADA coordinator will respond to the complainant in writing or, where appropriate, in a format accessible to the complainant. The response will explain the position of the Legislative Analyst’s Office with respect to the complaint and offer options for substantive resolution of the complaint.
Appeal to the Administrative Officer
If the response does not satisfactorily resolve the issue, the complainant may appeal the decision to the Legislative Analyst’s Office’s Administrative Officer. Alternative means of filing a complaint, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. Within 30 days after receiving the appeal, the Administrative Officer, or his or her designee, will review the complaint and the determination of the ADA coordinator and respond in writing or, where appropriate, in a format accessible to the complainant with a final resolution of the complaint.
Document Retention
All written complaints received by the ADA coordinator, appeals to the Administrative Officer, and responses from the ADA coordinator and the Administrative Officer will be retained by the Legislative Analyst’s Office for at least three years from the date of the final resolution of the complaint.