The 2026-27 Budget: Office of Emergency Services Next Generation 911 System

Feb 27, 2026 - The total cost to simultaneously operate legacy 911 during these same years was $148   million. Additionally, the state provided support to dispatch centers totaling  $253   million. COVID ‑19 Pandemic Delayed Project and Operational Problems Surfaced When Dispatch Centers Began Transitioning Voice Calls to the Next Generation 911 System.
https://lao.ca.gov/Publications/Report/5145