We examine 12 specific business practices frequently used by the private sector to develop, acquire, and implement information technology. We recommend that these best practices be used on state information technology projects, unless a project has unique characteristics that warrant exceptions.
[PDF] The 2015-16 Budget: Centralizing State IT Project ManagementReport Jan 24, 2001
"E-Government" in California: Providing Services to Citizens Through the InternetReport Jun 16, 1994
Information Technology: An Important Tool For A More Effective Government