Description: This volume presents details of the findings, options, and recommendations that the SRI International project team developed following its review of Caltrans' performance. An implementation plan focusing on the high-priority recommendations is also described.

We have organized our findings so as to facilitate discussion of the major problems and of the recommendations that can address them. The project team has focused on the issues raised in SCR72, the LAO Request for Proposal (RFP), our assessment of issues raised by interviewees, and other guidance such as comments from the Steering Committee. Other auditable activities (such as a financial audit of Caltrans' budget) are omitted as beyond the scope of this evaluation.