Description: California's Unemployment Insurance (UI) program provides wage replacement to unemployed workers. The program has faltered during recent downturns, causing hardship for workers and their families, holding back the state's economic recovery, and spurring frustration among Californians with their government. Recent failures trace back to the UI program's basic design, which results in more emphasis being placed on limiting fraud and business costs than making sure eligible workers get benefits quickly and easily. Although this emphasis is not new, the pandemic has highlighted the need to rebalance the UI program. We recommend about a dozen targeted changes to state practices to place a greater priority on getting payments to eligible unemployed workers.